Well
trained employees are essential for your business success and your bottom line
in today’s business world. Customers will call, email, post and blog about your
business if their expectations were not met and will share with an average of
seven people; be sure your customers are receiving the best service possible.
Donna Fichtner will teach you as a businss owner, and your front line staff about the importance of superior service in today's world, help define good customer service, calculate the value of a customer, and discuss key communication issues.
Registration is
required. Space is limited. $10 is payable at workshop. Light snack will be
provided.
Location: Saddleback Mountain in Rangeley Contact: Liza Donald at
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or (207) 778-3460
Sponsored by the Franklin County Community College Network.
Co-sponsored by Saddleback Maine and the Franklin County Tourism Network.
