| Capturing More Dollars for Your Tourism Business |
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Tuesday, May 25 2010, 8:45am - 12:00pm |
by scobb |
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Everyone wants and needs more money for their business to be succesful. This session will speak to owners and managers about some pratical ways they can enhance their own bottom line without spending a lot of additional money.
As a result of this session, you will better understand:
- Your customers' expectations
- How good service is different from exceptional service
- Who your customers are and what they want
- Where your business focus lies
- How to maintain an edge over your competition
- How management benefits from training
- How staff benefits from training
- How training impacts your bottom line
- Some ideas on how to create your own staff training program
- And much more!
This training is part of the Maine Woods Tourism Training Initiative – a project supported by the Maine Woods Consortium with funding from the Betterment Fund and USDA Rural Development. USDA is an equal opportunity provider, employer, and lender. Click here to learn more about the initiative.
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Location: Clipper Lounge, University of Maine at Machias
Contact: Register by calling Jen at 255-0983. |
