| Customer Service: Team Approach to Providing Exceptional Customer Service |
|
|
|
Wednesday, June 02 2010, 9:00am - 12:00pm |
by scobb |
|
|
Rose Creps, Maine SBDC-AVCOG Certified Counselor and Betty Gensel, Women's Business Center at CEI Certified Business Counselor, will co-present this training. This training will cover customer service teambuilding skills such as realizing your customers needs immediately, identifying your customers communication style, recognizing important differences and service expectations among cultures and classes, understanding how customers evaluate service quality.
Cost: $10 Per Person; Attend all 3 for $25! Register 5 people, Get the 6th FREE!
This training is part of the Maine Woods Tourism Training Initiative – a project supported by the Maine Woods Consortium with funding from the Betterment Fund and USDA Rural Development. USDA is an equal opportunity provider, employer, and lender. Click here to learn more about this initiative.
|
Location: Rangeley Town Office, Rangeley
Contact: To register, contact Siobhann Patrie at
This e-mail address is being protected from spam bots, you need JavaScript enabled to view it
or 778-5887. |