| Managing for Excellence |
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Thursday, June 10 2010, 9:00am - 12:00pm |
by scobb |
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The Washington County Community College is offering this fun, motivating look at the most important thing we can do in business...take care of the customer. What is the best way to do that? By figuring out what your customers want and then making sure they get it.
This workshop focuses on four things that great companies and successful employees do well. They are:
- Service--Make serving others your #1 priority. You work in a noble profession, be proud of what you do.
- Attitude--Choose your attitude. How you think about your customers is how you will treat them.
- Consistency--Set high service standards, and live them every day. Customers return because they liked what happened last time.
- Teamwork--Look for ways to make each other look good. In the end, everything ends up in front of the customer!
Cost: $15 per person
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Location: Machias Career Center
Contact: Register by calling Jen at 255-0983. |